I partnered with the Townsend Team on the search, negotiation and purchase of my new home in Key West. The experience was nothing short of excellent. I would recommend them to everyone!
—Steve, Key West, FL
Dean Townsend is an excellent and honest Real Estate Agent with years of experience and local knowledge of Key West. He always makes you feel at ease. When looking to buy a property in Key West several years ago, Dean quickly found the right house that was perfect for our needs. In 2017, we listed our house with Dean and because of his professionalism, creativity, business and social networking skills, he sold the house within 4 weeks. He orchestrated beautiful photography, kept us up to date on all showings, and always made us feel we were his most important clients.
—Pat and Bill, Myrtle Beach, SC
Dean and Keith sold our house on Sugarloaf Key. With their knowledge and expertise, they found our buyers an hour after the house was listed. They came out the next day and by the following morning we were under contract. Not only did they sell our house fast, we got the price that we wanted! The Townsend Team went above and beyond by giving us their expert opinion on nearly everything—like adding a mirror in the right spot. They knew stuff we would never think of. They are known and respected by the entire town. So, if you’re looking for a fast sale, for the price you want, the Townsend Team is the real estate team for you!
—Jace and Michael, Sugarloaf Key, FL
Dean and Keith did a fantastic job representing and guiding us towards accomplishing our dream of purchasing a vacation condo in Key West. They are both very knowledgeable of the condo buildings we toured as well as the different Key West neighborhoods. We are especially appreciative of their patience in working with us, since it took a couple years to decide exactly where we wanted to be and we could only come down to visit the island and look at properties very sporadically. We highly recommend working with them!
—Matt and Derek, Minneapolis, MN and Key West, FL
Dean was very professional and knowledgeable. He provided expert advice and guidance through the entire process. We had some issues and he walked us through to keep everything smooth. Dean was patient with our needs, had great customer service, and exceptional communication with us. He always showed up early and made sure our house was ready to show. We could not have been more pleased with the service we received.
—Kim and Jeremy, Key West, FL
I met with Dean and Keith about a year before I listed my property. They were very helpful in giving me an idea of what I needed to do and what price to list for. They did not bother me after that, which I appreciated. When I decided to list, the process was fast and they had great photographers take pictures and shoot a virtual tour. A very professional listing and write-up was presented. Also, a lot of media attention gave great coverage. They were efficient in showing the property, as a lot of people were interested. When an offer came in, good advice was presented.
—Ed, Key West, FL
Outstanding support along all steps of the acquisition process, from discovery to closing. This is our third transaction with Dean and we will definitely work with him again in the future.
Dean and Keith did an outstanding job. The houseboat was under contract in 1 week and closed in 3! Great use of social media and extremely professional handling of each step of the process.
—Claude and Marylene, Key West, FL
Dean and Keith were a pleasure to work with. They’re the type of realtors that assure you’re happy with your new home. They focused on us and helped to acclimate us to our new community. Without their varied knowledge of Key West, we feel we would have chosen the wrong house. We could not be more appreciative of their guidance and genuine interest in our cause.
—Garrett and Katrina, Old Lyme, CT and Key West, FL
Dean Townsend was outstanding, the consummate professional, knowledgeable in properties, market trends, his community, and both the spoken and unspoken code of conduct within that community. As a first-time buyer, Mr. Townsend held my hand every step of the way. He never patronized nor lost patience, explaining every step of the process carefully and considerately. I cannot praise his work, his ethics or his expertise enough. Thank you, Dean.
—Pam, Key West, FL
I have two works for Dean and Keith: Integrity and Expertise. Integrity isn’t a word you hear often, but in every aspect of our experience with the Townsend Team, they put our best interests first and advised us on the best practices and on what to expect. Definitely delivered more than they promised. Their expertise on pricing and details—like catching mistakes on our survey—saved us headaches at closing. They always called back immediately and were happy to answer any questions we had at any time. Best real estate experience I’ve ever had.
—Jane, Key West, FL
We worked with Dean and Keith for over a year to make our dream of living in Key West a reality and could not have trusted our future with better agents. We currently live in LA and while purchasing a home at such a distance can be stressful, we never had a worry working with the Townsend Team. Patient, caring, and honest they guided us through the process with style and grace and went above and beyond for us—matching us with a great lender and helping us with local services. Thanks to Dean and Keith we will soon be living our dream!
—Karen and Lou, Los Angeles, CA
Team Townsend was great. They knew the market. They were able to listen to our needs, match us up with the appropriate properties for viewing and provide critical expertise and counseling. They are wide on knowledge and deep on patience. We highly recommend our realtors…new FRIENDS…Dean and Keith!!
—Mike and Fay, Baton Rouge, LA and Key West, FL
We selected The Townsend Team as our realtors based on their experience and expertise. We recommend them for those qualities, but also for the professionalism, patience, honesty, and enthusiasm they demonstrated during our search for a home. We were very cautious when we were shopping for a house. Dean and Keith graciously arranged countless showings for us, as we considered our options and our budget for almost two years. As we grew frustrated with the property market, Dean and Keith provided insight and guidance, advising us on ways we could re-evaluate our criteria to find our perfect home. They also took time to search for and show us properties that we overlooked—and, indeed, this is how they found a house that was perfect for us.
As excited as we were when we first walked into that house, Dean and Keith were clearly as excited to make that house our home. They helped us at every stage of the process—negotiating a price, arranging an inspection, and organizing the closing. Their confidence and knowledge were crucial during this time. Even after the closing, Dean and Keith were there to advise on repairs and renovations (they have a broad knowledge of local service providers, and their recommendations have proven to be impeccable). It was a pleasure working with Dean and Keith, and a joy to celebrate our new home with them!
—Kevin and Darci, Key West, FL
Dean has been my Realtor for 3 years and has been excellent. I would recommend him to friends and family without hesitation. I recently sold a property where both Dean and Keith were instrumental in achieving a quick sale. They have excellent marketing skills, great attention to detail to ensure the property is in the right condition to attract buyers and tremendous local knowledge and enthusiasm.
—Martin, Key West, FL
Dean surveyed existing market conditions and advised on setting price. We had an offer above our expectations within 72 hours. Numerous details needed to be negotiated to conclude sale including the sale of an additional small parcel of land and access to property through our right of way. Dean concluded negotiations timely and in a manner that satisfied us completely. Finally, he oversaw the actual transfer of the property complete with the additional parcel and arrangements for granting right of way.
—Pat, Evanston, IL and Key West, FL
We are long time locals and business owners in Key West and when it came time to sell our previous home and purchase a new property we could not have been happier with the professionalism and personal attention that we received from Dean and Keith. Not only did they do their job well, but went above and beyond. It took a year for us to find the right house. With patience, stories, and humor Dean and Keith were able to understand who we were which was a key factor in being able to find us the right home. We have learned a great deal from them as well. Be it about understanding the market more, resale value, neighborhoods, structural issues, ideas of how to improve a home, they are able to realize a home’s potential and appreciate it for what it is and what it has to offer for the right person. We could go on and on about what a great experience it was but not only would we use them again for any future real estate needs but they will be stopping by to give us their opinion on personal aesthetic as we renovate and then we will head out for lunch together…because they are just great people and we are happy to now call them our friends. Thank you again for all your hard work.
—Jamille, Key West, FL
It was wonderful to work with Dean & Keith Townsend. Their knowledge of the Key West housing market is extensive. They both have tremendous style and taste to offer which helped us with our decision making process. They negotiated on our behalf a very good deal. We feel very fortunate to have them representing us. We now have the house of our dreams!
—Dan, Key West, FL
Excellent! Responded immediately to our dropping in. Had 5 houses to look at the next day—all meeting our requirements. Even added one we drove by at the last minute. Got us in touch with a banker and a lawyer. Put in an offer in 2 days and closed in just over 30. Helped every step of the way.
—Louie, Trumansburg, NY
We had the good fortune of working with Dean and Keith this summer. We wanted to sell our home in Key West and down-size to something smaller in the local area, so we were not only selling but buying while both Larry and I worked full time. Dean and Keith were respectful of our home and our time and were there for us at the drop of a hat. Every request was honored and their guidance in making decisions was always knowledgeable and to be trusted. We couldn’t have had 2 smoother transactions. Dean and Keith made the experience enjoyable and fun. We would definitely use them again for future home sales or purchases.
—Pamela and Larry, Ramrod Key, FL
Dean and Keith were excellent. My first home, I was nervous about the process but they made it easy. They negotiated with the Seller, kept me informed on the process and what to expect. They are simply the best.
—Scott, Key West, FL
Extremely organized and very efficient. Recommendations to help each and every one find their dream home. Very, very caring. I highly recommend Dean.
—Stephanie, Key West, FL
My wife and I have had Dean and Keith work with us for three separate transactions over the past several years and we wouldn’t even consider working with anyone else. Whether we’ve been purchasing or selling, the work ethic, integrity, and marketing skills shown by this team are remarkable. We highly recommend Dean and Keith. Meet with them, you will understand.
—Porter, Key West, FL
Excellent. Professional. Buying in Florida is so different than Ney York but Dean and Keith guided us through with ease. Highly recommended.
—Pete, Trumansburg, NY
Dean and Keith are simply the best—from start to finish they helped us find our dream home in Paradise (i.e. Key West). They are personable, knowledgeable and very helpful with all aspects of the buying/selling process. They went above and beyond to help us navigate all the details. We highly recommend them to anyone who is looking for a piece of paradise.
—Mike and Wendy, Rehoboth, DE and Key West, FL
Dean Townsend and team helped us find our dream home in Key West. They can help you too!
—Jennifer and Paul, Melbourne, FL and Key West, FL
I don’t typically write reviews, but these guys deserve some kudos. I was on a house hunting vacation in Key West and Dean and Keith were recommended by a local business owner. From the start, they treated me like we had been friends for years and we still are. It had been 32 years since my last house hunting experience and I anticipated a lot of anxiety with this one. Nope. After the initial discussion about what I was looking for, Dean and Keith took over and made the search and buying process not only easy but fun! Since I lived in another state, almost all of the business end of the purchase was conducted long distance. But these two stayed on top of every detail, arranged for inspections, stayed involved with the loan process and have generally looked after my interests both during and after the sale. Dean and Keith are a great team and I recommend them highly.
—Gil, Key West, FL
worked with Dean Townsend on two different purchases and
look forward to working with him again on future
transactions. Dean is knowledgeable, fun, connected, and
trustworthy—all admirable traits for a realtor. We highly
recommend Dean for anyone’s Keys real estate needs.
—Eric and Joel, New
Orleans, LA and Key West, FL
My wife and I have
purchased two properties in Key West with Dean as our
realtor. Dean gave us exceptional service before, during
and after the sales. Dean was an excellent negotiator on
our behalf, and we were very pleased with the purchase price
he delivered for us. He has always been professional,
courteous, friendly, ethical, and always took time to listen
to our concerns and questions, and got us the answers. We
know Keith as well, and believe that the creation of the
Townsend Team will raise the bar for outstanding service
from realtors that Dean already set quite high.
Kristi, Mt. Pleasant, MI and Key West, FL
Dean Townsend did an
amazing job, jumping through every hoop to get my property
sold. He spent a number of hours helping me stage the
property effectively and tastefully, coming to my home
personally over 5 times. He even spent a couple of days
cleaning up after my cleaning crew and helping me
de-clutter. Most importantly, he made sure my property sold
quickly...a necessity given my move to another state.
Dean was an absolute
pleasure to work with. I wish all realtors were as hands-on
—Alecia, Boca Raton, FL
I enjoyed working with
Dean and Keith while buying my house in Key West. They have
a very pleasant friendly demeanor and at the same time are
very efficient. They helped guide me through the often
difficult process of buying a property directly from a
bank. I appreciate that they made themselves available to
let inspectors into the property so I could collect the
information I needed to make informed decisions. I
especially thank Dean for his attention to detail with the
complicated paperwork and for recommending resources for
getting things done in a timely manner. I recommend them to
my friends and clients who show an interest in property in
the Key West area.
—Bill, Provincetown, MA
and Key West, FL
Dean and Keith truly
are the “Dynamic Duo” and I’m not convinced that they don’t
indeed have super powers. Their attention to detail from
start to finish, willingness to go the extra mile for
clients, and pleasant demeanor are only some examples of
what they’re all about. I’m still thrilled at their
approach to selling my house, which they did in a staggering
little amount of time, and would (and have) recommend them
to anyone selling or buying property!
—Bryan, Oregon Coast, OR
thanks goes out to you and Keith. Ellen and I were able to
realize a dream we nurtured over my 30 year military career:
to get a place in Key West for our retirement. You two
played a major role in making that happen. You worked with
us for over a year; looking, and then while we waited for a
short sale, to go to closing—which never came to fruition.
Your advice, local Key West knowledge, and real estate savvy
were instrumental in helping us find, then negotiate a
deal. I am very grateful for your dedication, patience, and
perseverance. Over the years, we have purchased several
houses in San Diego, Washington, DC, and in Virginia Beach.
We have been lucky in those deals and have had superb
support from realtors for the most part. The work you did
for us in Key West ranks up there with the best we have
experienced and I think the most difficult, considering
market conditions at the time we purchased our place.
—Ellen and Tim, Virginia
Beach, VA and Key West, FL
Simply put, “Dean is
the best.” This was our first out of state income property
purchase and we expected it to be a long and arduous
process. However, because of Dean, it was not. He listened
to what we wanted and needed—making the process actually
enjoyable! His vast knowledge in real estate, coupled with
his love for Key West and relaxed manner, made him the
perfect fit for us. It was evident from our first meeting,
that it was important to him that we find the perfect
property—and we did! Because of his outstanding service I
am now pleased to be working with both Dean and Keith on my
new venture: finding the perfect home for me in Key West.
If you are looking for a team that has years of knowledge in
real estate, enjoys living here, knows the neighborhoods,
and cares about your needs and desires, then this is the
team for you.
—Cheryl, Key West, FL
During the summer of
2011, we started on a fast track to buy a home in Key West.
We had lived in Florida, years earlier, and visited Key West
a handful of times. Because we enjoyed Key West on visits,
we decided to investigate owning a home there. We like Key
West for its weather, dog friendly atmosphere, and numerous
options for activities—all within a 2 mile by 4 mile
island. To jump start our home purchase options, I emailed
a few realtors in Key West with our budget and home wishes.
Only one replied and that was Dean Townsend from Doug
Mayberry Real Estate. We had a wish list for our new home
including: a yard for the dogs, parking spots, central air
conditioning and heat, and insurance rates that were
reasonable. In August of 2011, we spent 3 days with Dean
looking at properties. We thought we wanted to live in Old
Town. By the end on the third day, we were disappointed
with the options that fit our needs. Dean made some phone
calls and took us to see a home near White Street Pier. I
have to admit that we knew almost nothing about that part of
Key West. We were pleased to see a home that had what we
wanted. Dean drove us to the nearest bar so we could talk
about the home, while he went back to his office to find
some information we asked about. We got unfortunate news
that the home was under contract already and its status was
not updated before we looked at it. Dean told us to hang in
there because the contract may be voided by the end of that
week, allowing us to make an offer.
So we went home without
making an offer. Dean contacted us soon after to tell us
that we could now make an offer on the house. He emailed us
pictures so we could refresh our memories and did some
research for us. By the end of October, we were home owners
in Key West. We love the area where we live. And we love
being able to be in Old Town in 5 minutes by bike. Although
we are not there as much as we’d like, we look forward to
our upcoming trips to Key West and are on a countdown to
spending as much time as we want in Key West. Our home is
just the right size for our family—dog and human.
—Laura and Todd, Onancock,
VA and Key West, FL
Working with Dean to
purchase my condo was a wonderful experience. He was very
knowledgeable but also friendly and accessible. He was
always there for me when I had questions—text, email, or
phone—which was so convenient and made it so much easier to
search and buy when I couldn’t be there every day. I really
trusted him and he got me a wonderful place that I love. I
would use him again in a heartbeat and highly recommend his
services to anyone.
—Eva, Big Rapids, MI and
Key West, FL
My husband and I met
Dean Townsend 3 years ago, when we attended an open house
that Dean was holding. We described the type of house we
were interested in and our budget, and Dean went to work.
He showed us many houses on the island and we eventually
made an offer on one, which was promptly refused. After
much searching, we began to set our sights on a rare vacant
lot, which we eventually purchased. But the purchase was
not easy and Dean worked very hard to secure that contract
for us, eventually calling us with the good news on a Sunday
afternoon. We really appreciated and admired Dean for
putting so much effort into winning that contract for us,
partly because it took so much of his time and effort, and
partly because his commission on the lot was half of what it
would have been had he sold us a completed house. More
recently, our friends from Ohio have decided to begin
looking for a house in Key West, and of course, the first
person we called was Dean. That’s when we discovered that
Dean’s partner, Keith, has joined him to form the “Townsend
Team”, which we are finding to be twice as helpful,
professional and just plain enjoyable to work with. If you
are looking for a realtor who will work with you to find
your dream home, look no further than the Townsend Team to
assist you. You won’t be disappointed.
—Dianne and Don, Lima, OH
and Key West, FL
I was looking for a
condo and Dean found me a single family home that not only
was affordable, but was a better home than I ever thought I
would have. Dean was by my side through every step of the
way including inspections, financing and even helped me see
the potential with design advice. Dean isn’t just a
realtor, he’s like a family member assisting you along the
—Neil, Key West, FL
In 2010 we were
considering whether to invest in a KW house. We saw one of
Dean’s signs and called him on the spot, knowing nothing
about him. Good thing we did because with Dean’s assistance
we found the perfect house in Old Town! Dean is low key, no
pressure, and will keep working for his clients until they
find what they want and need—something that every home
—Irwin and Gary,
Asheville, NC and Key West, FL
Dean Townsend was a
pleasure to have as a Realtor. I’ve dealt with 3 home
purchases and sales, and shopped for and dealt with at least
as many Realtors. Dean is a consummate professional whose
ability to focus on my needs and wants in a home—while
making the whole process stress free and enjoyable —was
greatly appreciated. During closing, I was not in the local
area and he was able to allay my own stresses so the final
process was painless. I am extremely satisfied with my new
home and with my Realtor. Dean and the Townsend Team will
always be my recommendation to those buying a home in Key
—Dirk, Key West, FL
The Townsend Team is
without a doubt the most trustworthy, professional,
experienced, and knowledgeable realty team in Key West.
—Wendy, Key West, FL